By registering, posting material or placing an order on this Website or using Ask the Expert , you consent to the collection, use and transfer of your information under the terms of this policy.
1. INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or order products or services on Our Website you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. Online payments to Us are taken via industry standard secure sockets layer encryption technology. However unless we have been negligent or in wilful default then we shall not be liable for any loss arising from a breach of security. We may also collect information about your usage of Our Website as well as information about you from messages you post to the Website, e-mails or letters you send to Us, requests to Ask the Expert and, to a limited extent, your participation in presentation opportunities.
2. USE OF YOUR INFORMATION
Your information will enable Us to:-
2.1 provide you with access to relevant parts of Our Website;
2.2 supply the goods or services you have requested;
2.3 bill you as agreed;
2.4 contact you where necessary concerning your orders and requests;
2.5 use and analyse the information We collect so that We can administer, support, improve and develop Our business;
2.6 contact you for your views on Our services;
2.7 notify you occasionally about important changes or developments to the Website or Our products or services;
2.8 where you have consented, use your information to let you know about other products and services which We or Our group companies offer which may be of interest to you;
2.9 contact you by post, telephone or fax, as well as by e-mail (this includes SMS) for the above.
If you change your mind about being contacted in the future, please let us know.
Ask the Expert, Invored and certain other offerings from time to time involve your consenting to the release of your information to Our Corporate Partners involved in these programmes. This would mean consenting to their involvement and to their being able to occasionally contact you in the same way as Us with details of their products or services.
If you would rather not receive information about special features of Our Website or any other service or products We think may be of interest to you, please send an e-mail message to email@example.com.
We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an e-mail to firstname.lastname@example.org.
We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an email to email@example.com.
Unless required to do so by law, We will not otherwise share, sell or distribute any of the information you provide to us without your consent.
3. DISCLOSURE OF YOUR INFORMATION
The information you provide to Us will be held on Our computers and may be accessed by or given to Our staff working outside the UK and third parties, whom may be located outside the European Economic Area, who act for Us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of Our Website to third parties but this will not include information that can be used to identify you.
Countries outside the European Economic Area do not always have strong data protection laws. However, We will always contract with overseas hosts to observe similar data protection standards as the UK and comply with this policy.
We cannot be held responsible for the movement of data from your computer system to Our server and accordingly Your data may pass over the Internet outside of the European Economic Area.
Finally, if our business enters into a joint venture or partnership with or is sold to or merged with another business entity, your information may be disclosed to Our prospective and new business partners or owners and confidentially to their advisers in that connection.
Cookies are small amounts of information that We store on your computer. Until you have specifically opted out, Our system will issue cookies to your computer when you [log on to] the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow Us to monitor website traffic and to personalise the content of the Website for you. You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on Our Website. If you do not wish to receive cookies in the future, please let us know.
5. SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
6. ACCESSING AND UPDATING
You are entitled to see the information held about you and you may ask Us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact Us. We are entitled by law to charge a fee of £10 to meet Our costs in providing you with details of the information We hold about you.
All comments, queries and requests relating to Our use of your information and all updates of your data are welcomed and should be addressed to firstname.lastname@example.org or as shown on Our “Contact Us” page.